Klaus is a platform designed for customer service quality management. It uses AI to automate quality assurance across all customer service interactions, providing a framework for feedback, analysis, and coaching. The platform integrates with customer satisfaction metrics to offer a view of service performance. Features include automated scoring of support interactions, trend analysis, and development tools for customer service agents.
Overview
Open Pricing Index
Based on the price customers pay for Klaus, the costs tends to be between $2139 and $5237, with an average price of $3484
Plans and pricing
Prices are based on real Cledara data and are stated in as yearly costs in USD. The prices are based on the 25th, 50th, and 75th percentile and will include the full cost (including items such as tax)
Cledara’s Take
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