GoTo is a SaaS product that offers unified communications software and remote IT support solutions. The product aims to solve various business problems related to communication, collaboration, and IT management. For communication and collaboration, GoTo offers several features such as GoTo Connect, which provides unified phones, meetings, and messaging capabilities. There is also GoTo Contact Center, a cloud-based contact center solution, and GoTo Meeting, a video conferencing platform. Other features include GoTo Webinar for virtual events and GoTo Training for virtual training purposes.