Cledara 2024 Recap
In 2024, Cledara doubled down on its promise to make your relationship with software easier. Let’s take a look at some of the biggest highlights of the last 12 months.
Cledara helped customers save
time and money...
$350
Million
Saved by cancelling unused subscriptions.
144 Hours
Saved on average per account in invoice processing.
The team jumped at the opportunity to help Cledara customers.
40
%
Customer satisfaction.
1.7 Hours
Average first response time via email.
28 Seconds
Average response time via chat.
166
New reviews in G2.
This year, Cledara got bigger and better.
Some of the new features include:
Notification for Available Balance
Set up a reminder for when an account's balance drops below a specific amount.
Pricing Benchmarks per Tool
Compare how much you’re paying with the average range for other customers.
NetSuite Integration
Connect your software spend with the accounting platform and automate processes.
Better Invoice Management
Comments section in documents, reminder button, invoice capture status, and more.
Compliance Improvements
Editing options, set compliance questionnaire as mandatory, and more.
When it comes to software…
955
Brand-new SaaS tools
were added to Cledara.
were added to Cledara.
9,861
Different SaaS products were managed through Cledara in 2024.
$10,150
Average yearly Hubspot spend, the most ‘expensive’ SaaS tool this year
Most Popular Tool
Slack
69% of customers chose Slack, once again, as the most popular tool, spending on average $2,760 annually. Followed by Google Workspace (65%) and GitHub (61%).
Most Popular Category
Cybersecurity
Was the most popular category for SaaS tools among Cledara customers.
Learn more in our Most Popular SaaS Tools of 2024 report →
Regarding the trends we saw on SaaS Spend
58%
Of companies plan to increase software spending in 2025.
45%
Of companies believe they overspend on software, while 52% feel they underspend on advertising.
40%
Of software stack is underestimated by businesses, often managing 14 tools for every 10 they believe they use.
360
%
ChatGPT sees 33x more usage than its nearest competitor, with an average yearly price of $210.
Learn more in our Software Spend report →
Speaking of AI…
54%
Companies plan to increase software budgets for AI in 2025.
67%
Businesses plan to adjust software budgets to accommodate AI.
86%
Increase of businesses purchasing AI tools.
How many companies are seeing ROI?
80%
are experimenting with AI
50%
are seeing results
20%
are not using AI
Learn more in our Software Spend report →
Thank you for sharing this journey with us and here’s to an even bigger 2025.
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